privacy policy.
How we keep client briefs and respondent data safe.
overview
READA L.L.C-FZ (License 2423852.01, Meydan Free Zone, Dubai) is committed to protecting the privacy of its clients and research respondents. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information across our research engagements.
information we collect
Depending on whether you are engaging us as a client or participating in a research session as a respondent, we may collect:
- Client contact and billing details (name, role, company, email, phone, address)
- Engagement details (briefs, scope documents, project correspondence)
- Respondent demographics and screening information collected during recruitment
- Audio, video, and transcript records of qualitative sessions you have consented to
- Survey responses gathered via the READA Pulse community panel
- Communication and consent records
how we use your information
We use the information we collect for the following purposes:
- To deliver Market Intelligence Reports, READA Pulse surveys, and READA Live interviews
- To recruit, screen, and compensate research respondents
- To analyse patterns and produce findings on a de-identified, aggregate basis
- To process payments, invoicing, and respondent honoraria
- To communicate with clients and respondents about active engagements
- To comply with legal, regulatory, and audit obligations
research respondent protections
Where you participate in research conducted by READA, your personal information is treated with additional safeguards. Quotes, audio, and footage are only attributed externally with your explicit written consent. Where consent is not given, contributions are reported in de-identified or aggregate form. You may withdraw consent at any time prior to deliverable lock.
disclosure of information
We may share information with third parties only in the following circumstances:
- Vetted recruitment partners and on-the-ground analysts assisting on a specific engagement, under written confidentiality
- Translation, transcription, and analysis vendors engaged to deliver the work
- Legal and regulatory authorities where disclosure is required by law
- Successor entities in connection with a merger, acquisition, or sale of all or part of the business
security
We use access controls, encrypted storage for raw research data, and need-to-know handling internally. Audio, video, and transcripts are retained only for the period required to deliver the engagement and meet regulatory record-keeping requirements, after which they are securely deleted unless the client has commissioned long-term archival.
cookies and website tracking
Our website uses cookies and similar technologies for analytics, conversion tracking, and to remember your preferences. You can manage cookie behaviour through your browser settings. Marketing tracking is only used to measure paid-media performance, not to build profiles of identifiable individuals.
third-party links
Our website and reports may reference third-party websites, sources, and platforms. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies separately.
your rights
Subject to applicable UAE data protection law, you have the right to:
- Access, correct, or request deletion of your personal information
- Withdraw consent for ongoing processing, including research participation
- Object to specific uses of your information
- Opt out of marketing communications at any time
changes to privacy policy
We may update this Privacy Policy as our practices, services, or applicable laws change. The version current at the date you contact us or participate in research applies to that interaction. Material changes will be reflected on this page.
contact us
If you have questions or requests regarding this Privacy Policy, or wish to exercise any of your rights, please contact us at hello@reada.io.